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Following Up With HOA Board Leaders & Members

We have determined after over 14 years in the HOA management business board members are often not receiving information they request or projects aren’t completed by their community manager. Sometimes the response …

Communication is Key to Your HOA Success

Homeowners are sensitive to the relationship established with the community by the management company. Let’s face it, no one wants to pay association assessments, but it’s typically not optional. Communicating in …

Legal Resource

Diana Kennedy is Director of the Legal Resources Department which encompasses manager training and serving as the liaison with local law firms regarding legal matters including collections. Based on her experience and training she also assists with board training sessions…

Driven Toward Success

Key Community Management Memberships

Key Community Management is a proud member of the Community Associations Institute and the Southern Piedmont/Charlotte, NC chapter of the Better Business Bureau. We are pleased to be rated as an A+ company by the Better Business Bureau.

This is evidence of the excellent service we have been providing to our homeowners associations in the Charlotte Metro Area since 2002.

We are also licensed real estate brokers in North Carolina.

Key Community Management Inc

HOA Service Team at Key Community Management

Thank you for viewing our video. I am Cyndi Sullivan, Vice President of Key Community Management. I feel it is important for potential clients to see the person behind the company they want to interview for their next property management company. We want to be that company and we want you to feel comfortable on the first interview.

Again, thank you for viewing our video and we look forward to meeting with your board in person.

Cyndi Sullivan, Vice President Key Community Management

What Our Clients Say

Key Community Management is one of the finest property management companies in the Charlotte area.  Tim and Cyndi Sullivan along with their dedicated staff are solution oriented, professional, caring … read more

After changing community management companies a few years ago, we have seen a vast improvement in our neighborhood.  As a larger community, we needed a management company that could be more … read more

Our HOA just recently signed on with Key Community Management. Since signing on with Key, our HOA has become much more organized and efficient due in part to the always prompt response from Jennifer, our … read more

Homeowner’s associations exist to assure a quality of life in a neighborhood and the maintenance of property values. I have served as a volunteer board member for the Villages of Wesley Chapel HOA for the past two years. It has been a … read more

Latest Educational Articles

Changing Your Restrictive Covenants

Changing Your Restrictive Covenants

What your Homeowner’s Association Board Needs to Know before You Attempt to change Your Restrictive Covenants. The North Carolina Court of Appeals recently rendered an opinion reiterating that all amendments to the restrictive covenants (“CCRs”) governing a planned community must be reasonable.  As background, the existing law is that amendments to the CCRs must be…


HOA Voting

Maximize Votes at HOA Election

How to Maximize Votes at an Homeowner’s Association Meeting or Election. Many HOAs and condominium associations have annual meetings coming up this time of year, or special meetings to amend their covenants, conditions and restrictions (“CCRs”) or bylaws. What is the best way to collect the votes your HOA needs to elect a board or…


Board Votes Dooms Two Charlotte HOAs

Board Votes Dooms Two Charlotte HOAs

Failure to Hold Formal Homeowner’s Association Board Votes Dooms Two Charlotte HOAs There are times in the practice of homeowners’ association law when courts make rulings with which we as attorneys disagree but where an underlying principle or best practice is affirmed.  A prime example is the N.C. Court of Appeals’ opinion of November 1,…