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Following Up With HOA Board Leaders & Members

We have determined after over 14 years in the HOA management business board members are often not receiving information they request or projects aren’t completed by their community manager. Sometimes the response …

Communication is Key to Your HOA Success

Homeowners are sensitive to the relationship established with the community by the management company. Let’s face it, no one wants to pay association assessments, but it’s typically not optional. Communicating in …

Legal Resource

Diana Kennedy is Director of the Legal Resources Department which encompasses manager training and serving as the liaison with local law firms regarding legal matters including collections. Based on her experience and training she also assists with board training sessions…

Driven Toward Success

Key Community Management Memberships

Key Community Management is a proud member of the Community Associations Institute and the Southern Piedmont/Charlotte, NC chapter of the Better Business Bureau. We are pleased to be rated as an A+ company by the Better Business Bureau.

This is evidence of the excellent service we have been providing to our homeowners associations in the Charlotte Metro Area since 2002.

We are also licensed real estate brokers in North Carolina.

Key Community Management Inc

HOA Service Team at Key Community Management

Thank you for viewing our video. I am Cyndi Sullivan, Vice President of Key Community Management. I feel it is important for potential clients to see the person behind the company they want to interview for their next property management company. We want to be that company and we want you to feel comfortable on the first interview.

Again, thank you for viewing our video and we look forward to meeting with your board in person.

Cyndi Sullivan, Vice President Key Community Management

What Our Clients Say

Key Community Management is one of the finest property management companies in the Charlotte area.  Tim and Cyndi Sullivan along with their dedicated staff are solution oriented, professional, caring … read more

After changing community management companies a few years ago, we have seen a vast improvement in our neighborhood.  As a larger community, we needed a management company that could be more … read more

Our HOA just recently signed on with Key Community Management. Since signing on with Key, our HOA has become much more organized and efficient due in part to the always prompt response from Jennifer, our … read more

Homeowner’s associations exist to assure a quality of life in a neighborhood and the maintenance of property values. I have served as a volunteer board member for the Villages of Wesley Chapel HOA for the past two years. It has been a … read more

Latest Educational Articles

Google Reviews

  • Key has managed our neighborhood of 237 single family houses for the past 6 consecutive years, and I have nothing... read more

    Herbert Y. Avatar Herbert Y.
    5/08/2018

    I've lived here in Golfview for 28 years, 4th resident moving in, and Key Management is the best we've ever... read more

    Carol T. Avatar Carol T.
    8/22/2018

    Jennifer from Key makes everything run smooth as butter in the community. I’ve been very satisfied with her quick and... read more

    Andrew S. Avatar Andrew S.
    5/05/2018

    Key Community Management has been our management company for the past three years. Jennifer Bowen is our Community Agent.... read more

    Annandale H. Avatar Annandale H.
    5/09/2018
  • Being a small community, we felt we were a low priority with our previous management company, so we switched to... read more

    judith r. Avatar judith r.
    5/03/2018

    I have had to contact Key several times.... every time they handled everything super well for me. I'm in the... read more

    Bill L. Avatar Bill L.
    6/23/2018

    I joined my HOA (Canterfield Estates) 1 year after moving into my neighborhood. Needless to say that it was in... read more

    Ola M. Avatar Ola M.
    6/19/2018

    Key Management has been the epitome of perfect for our neighborhood needs. Professionalism, honesty, integrity, and friendly are all words... read more

    Bill A. Avatar Bill A.
    5/26/2018
  • I was VP of the HOA for 7 years when I lived in one of the communities that KCM managed.... read more

    Stephen C. Avatar Stephen C.
    5/17/2018

    Jennifer is awesome to work with, and quick to respond to questions or concerns. We could not ask for better!!

    fred h. Avatar fred h.
    5/11/2018

    Jennifer and the rest of the Key staff make running the HOA at our community a breeze! Extremely knowledgeable and... read more

    Michael P. Avatar Michael P.
    5/07/2018

    Jennifer at key has been great to work with. She is always very responsive and handles any issues in a... read more

    Mary B. Avatar Mary B.
    5/14/2018
  • Jennifer is awesome to work,very responsive to any and all request that are sent her way. She always returns an... read more

    Robert H. Avatar Robert H.
    5/17/2018

    I want to say Thank You to Amy W for all she does for our Community and us(HOA). She is... read more

    Tracy Z. Avatar Tracy Z.
    5/01/2018

    As a vendor, I am glad that our company is able to provide support to Key Community's clients. They are... read more

    Matt W. Avatar Matt W.
    5/07/2018

    Tim and Jennifer have provided excellent service for our community. As the HOA president for the Villlages of Wesley Chapel... read more

    Rodney R. Avatar Rodney R.
    5/18/2018
  • I cannot begin to say enough wonderful things about this class act company! After being on the HOA board in... read more

    Tanya C. Avatar Tanya C.
    5/22/2018

    Working with the Key Community Management owners, Tim & Cyndi Sullivan, along with all of their Property Managers, has always... read more

    Pressure W. Avatar Pressure W.
    5/07/2018

    We had the opportunity to live in a home within the Indian Trail community under the supervision and guidance of... read more

    Kevin W. Avatar Kevin W.
    4/17/2018
  • Key has managed our neighborhood of 237 single family houses for the past 6 consecutive years, and I have nothing... read more

    Herbert Y. Avatar Herbert Y.
    5/08/2018
  • I've lived here in Golfview for 28 years, 4th resident moving in, and Key Management is the best we've ever... read more

    Carol T. Avatar Carol T.
    8/22/2018
  • Jennifer from Key makes everything run smooth as butter in the community. I’ve been very satisfied with her quick and... read more

    Andrew S. Avatar Andrew S.
    5/05/2018
  • Key Community Management has been our management company for the past three years. Jennifer Bowen is our Community Agent.... read more

    Annandale H. Avatar Annandale H.
    5/09/2018
  • Being a small community, we felt we were a low priority with our previous management company, so we switched to... read more

    judith r. Avatar judith r.
    5/03/2018
  • I have had to contact Key several times.... every time they handled everything super well for me. I'm in the... read more

    Bill L. Avatar Bill L.
    6/23/2018
  • I joined my HOA (Canterfield Estates) 1 year after moving into my neighborhood. Needless to say that it was in... read more

    Ola M. Avatar Ola M.
    6/19/2018
  • Key Management has been the epitome of perfect for our neighborhood needs. Professionalism, honesty, integrity, and friendly are all words... read more

    Bill A. Avatar Bill A.
    5/26/2018