At Key Community Management, our focus is on quality service with attention to detail. We utilize a leadership team approach which focuses on preparing our community managers for success on an on- going basis. Our management team provides support and training to the community managers, which enables them to effectively oversee community operations. Board members and homeowners are not directed to various departments, but rather your community manager is your primary point of contact, providing consistent and timely communication in a professional manner. By design, our community managers each maintain a small number of communities in their portfolios so they can adequately provide their communities with the attention and time needed for effective management.

Cyndi Sullivan, CMCA, AMS, Vice President, with over 16 years of association management experience and a NC real estate broker’s license, oversees the accounting and transition aspects of the company. She works closely with each community manager providing guidance on various issues.

Cyndi
Diana

Diana Kennedy is the Director of the Legal Resources Department, which encompasses manager training and serving as the liaison with local law firms regarding le- gal matters including collections, conflict resolution etc. Based on her experience and ongoing training she also assists with board training sessions regarding the many aspects of serving on a community board.

Tim Sullivan, President, with over 16 years of association management experience, is responsible for the day-to-day operations of Key Community Management. He makes sure Key has the internal and external cut- ting-edge vendor resources to make the company run smoothly for the benefit of the communities we manage. Tim also oversees new client relations.

Tim
Cyndi

Cyndi Sullivan, CMCA, AMS, Vice President, with over 16 years of association management experience and a NC real estate broker’s license, oversees the accounting and transition aspects of the company. She works closely with each community manager providing guidance on various issues.

Diana

Diana Kennedy is the Director of the Legal Resources Department, which encompasses manager training and serving as the liaison with local law firms regarding le- gal matters including collections, conflict resolution etc. Based on her experience and ongoing training she also assists with board training sessions regarding the many aspects of serving on a community board.

Tim

Tim Sullivan, President, with over 16 years of association management experience, is responsible for the day-to-day operations of Key Community Management. He makes sure Key has the internal and external cut- ting-edge vendor resources to make the company run smoothly for the benefit of the communities we manage. Tim also oversees new client relations.