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  • Who We Help
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  • Key: Experienced and Focused
  • About
    • Key’s Mission
    • Meet The Staff
  • Blog
  • HOA Resources
    • Report A Violation
    • Agents & Attorneys
    • Request A Document
    • Online Authorization for ACH
    • Download ACH Form
  • Contact Key CMI

HOA VOTING: The Differences Between a Ballot and a Proxy

By Diana KennedyMay 14, 2019

Most Homeowner Associations (HOA) will request at least one vote a year and some may have several, depending upon their community needs. The voting can be done at a meeting…

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Installing Solar Panels When You’re Part of an HOA

By Diana KennedyFebruary 20, 2019

Living in a Homeowners Association (HOA) community has many perks. Neighborhoods are managed through rules and regulations in order to maintain or raise property values. Generally, whenever a homeowner wants to…

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Changing Your Restrictive Covenants

Changing Your Restrictive Covenants

By Diana KennedyAugust 9, 2018

What your Homeowner’s Association Board Needs to Know before You Attempt to change Your Restrictive Covenants. The North Carolina Court of Appeals recently rendered an opinion reiterating that all amendments…

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HOA Voting

Maximize Votes at HOA Election

By Diana KennedyAugust 2, 2018

How to Maximize Votes at an Homeowner’s Association Meeting or Election. Many HOAs and condominium associations have annual meetings coming up this time of year, or special meetings to amend…

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Board Votes Dooms Two Charlotte HOAs

Board Votes Dooms Two Charlotte HOAs

By Diana KennedyJuly 26, 2018

Failure to Hold Formal Homeowner’s Association Board Votes Dooms Two Charlotte HOAs There are times in the practice of homeowners’ association law when courts make rulings with which we as…

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Tools of the Trade ~ HOA Board Project Planning and Hiring a Professional Vendor

Tools of the Trade: HOA Board Project Planning and Hiring a Professional Vendor

By Diana KennedyNovember 1, 2017

The first responsibility of the HOA board when beginning any project in a non-profit corporation such as a homeowners association is to avoid …

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HOA Beat: HOA Contracts Should Benefit and Protect Your Community

By Diana KennedyOctober 1, 2017

This HOA beat has important information for board members that could help protect your investment of time and money in community projects.

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HOA Beat: HOAs and Liabilities Between Owners

By Diana KennedyAugust 11, 2017

In this HOA beat, we bring to light the HOA board member role regarding how to help determine who is liable for certain issues that may arise within a homeowner’s…

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How to Maximize Votes at a Homeowner’s Association Meeting or Election.

How to Maximize Votes at a Homeowner’s Association Meeting or Election

By Diana KennedySeptember 5, 2017

Many HOAs and condominium associations have annual meetings coming up this time of year, or special meetings to amend their …

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HOA Beat: Leasing a Home in an HOA

By Diana KennedyJune 20, 2017

Communities are filling up with investment properties and board members and lot owners are concerned about their property values.

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Failure to Hold Formal Homeowner’s Association Board Votes Dooms Two Charlotte HOAs.

Failure to Hold Formal Homeowner’s Association Board Votes Dooms Two Charlotte HOAs.

By Diana KennedyJuly 5, 2017

There are times in the practice of homeowners’ association law when courts make rulings with which we as attorneys disagree but where

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HOA Beat: HOA Collection process

By Diana KennedyJune 12, 2017

Fulfilling the community budget requirement for the HOA board can be stressful when owners are delinquent or late with their dues.

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What are Your Expectations for Communicating with the Homeowners Association’s Management Company?

By Diana KennedyJune 1, 2017

When you call or email your HOA management company, the ability to talk or hear from a person on your…

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HOA Beat: Pool Rules

By Diana KennedyApril 28, 2017

With pool season upon us, this podcast hits home with all the tools an HOA board needs regarding rules and member access to the community pool. One helpful tip is…

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What your Homeowner’s Association Board Needs to Know before You Attempt to change Your Restrictive Covenants.

What your Homeowner’s Association Board Needs to Know before You Attempt to change Your Restrictive Covenants.

By Diana KennedyApril 5, 2017

The North Carolina Court of Appeals recently rendered an opinion reiterating that all amendments to the …

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HOA Beat: HOA Voting Requirements

By Diana KennedyMarch 20, 2017

This podcast will provide insight on why boards are required to meet, how they should vote and why HOA boards need to meet regularly. On occasion, when issues arise between…

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price vs a job well done managing maintenance issues in a homeowners association

Price vs A Job Well Done ~ Managing Maintenance Issues in a Homeowners Association

By Diana KennedyFebruary 24, 2017

One of the largest questions we get at Key CMI is about managing maintenance issues in a Homeowners Association scenario. Has your board of directors…

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HOA Beat: HOA assessment payment is not an option

By Diana KennedyFebruary 17, 2017

There are certain bills that homeowners prefer not to pay, and the annual or monthly assessment may be one of them. I know that because I am one of them!…

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When Is An Increase in Your Homeowners Association Assessments Necessary

When Is An Increase in Your Homeowners Association Assessments Necessary?

By Jennifer BowenDecember 27, 2016

It is the responsibility of your homeowners association’s board of directors to set a budget each …

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HOA Beat: Tips For a Successful HOA Community Pool Season

By Diana KennedyFebruary 11, 2017

Pool season is right around the corner, are you ready to sink or swim? In this podcast, Cyndi interviews Brandon Vaughn from Carolina Pool Company. Brandon provides some tips on…

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Homeowners Association and Your Holiday Decorations

Homeowners Associations and Your Holiday Decorations

By Jennifer BowenDecember 17, 2016

Does your homeowners association have a policy regarding holiday decorations? Americans love to show their holiday spirit from flying flags on Independence Day, to spooky …

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HOA Beat: Year in review

By Diana KennedyDecember 28, 2016

The eggnog is ready and the gifts are wrapped, as we close another wonderful year at Key Community Management. Providing you, board members and lot owners with informative HOA blogs…

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Homeowners Association Management Company

Things You Need to Know About Hiring a Homeowners Association (HOA) Management Company

By Diana KennedyDecember 5, 2016

These days, it is hard enough to hire a plumber let alone an HOA Management Company. For over 14 years we have watched HOA boards struggle with the unenviable position…

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HOA Beat: Roberts Rules

By Diana KennedyDecember 20, 2016

During a HOA board meeting, what is a good time to implement Robert’s Rules and what is Robert’s Rules? Who was Robert and how did he become the ruler? This…

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HOA Social Media

HOA Social Media, Safe to Use, Acceptable, or Not?

By Diana KennedyDecember 4, 2016

The obvious answer is yes, HOA social media can be safe to use and acceptable. The practical answer may be yes with caution. We all use some form of social…

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Are You Prepared For Your HOA Community Annual Meeting?

By Diana KennedyDecember 6, 2016

As a board member, are you prepared for your HOA community annual meeting? The annual meeting is an important part of the HOA corporate structure. It is a time to…

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HOA Community

Do Homeowners in an HOA Community Who Are Selling Their Home Need to Pay an HOA Transfer Fee?

By Diana KennedyDecember 2, 2016

Yes, it is a common practice in the HOA industry for a seller to pay a transfer fee upon the sale of their home. A homeowners association has …

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HOA BEAT: Are You Being Hassled By Property Management Violation Letters?

By Diana KennedyDecember 4, 2016

Are you being hassled by property management violation letters? Often times it seems as though there’s a homeowners association Nazi roaming around your neighborhood looking for reasons to pick on…

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How Does a Homeowners Association Board of Directors Properly Create and Approve its HOA Annual Operating Budget?

By Diana KennedyOctober 17, 2016

Homeowners Association board members are often unfamiliar with how to follow the proper process for putting together an annual operating budget. Board member volunteers may be overwhelmed with …

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HOA Beat: Should an HOA board authorize a community Facebook page?

By Diana KennedySeptember 19, 2016

Are you being hassled by property management violation letters? Often times it seems as though there’s a homeowners association Nazi roaming around your neighborhood looking for reasons to pick on…

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Homeowners Associations Covenants

Consistent Enforcement of a Homeowners Association’s Covenants Produces a Higher Rate of Compliance

By Diana KennedyJuly 22, 2016

Often, when we meet with board members of a community that is considering hiring Key Community Management to manage their homeowners association, is seems …

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HOA Violation Letters: Is Your Homeowners Association Picking On You?

By Janis AlsopJuly 29, 2016

Often times it seems as though there’s a homeowners association Nazi roaming around your neighborhood looking for reasons to pick on you. It’s easy to get frustrated when you think…

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HOA Beat: Long HOA Board Meetings Can Be A Drag

By Diana KennedyJuly 4, 2016

This podcast will walk you through the planning process to have an informative yet time sensitive board meeting. We recommend you have an agenda, which is prepared and distributed ahead…

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HOA Management Company

Is Your HOA Management Company Too Large?

By Diana KennedyJuly 17, 2016

What is the difference between a large HOA management company and a small HOA management company? The administrative management processes are similar, the pricing is comparable, with the exception of…

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HOA architectural approval

Why Do I Need HOA Architectural Approval For My Shed When It’s In My Own Backyard And No One Else Will See It?

By Janis AlsopJune 28, 2016

I’m pretty sure this question and similar ones have been asked of many property managers and Homeowners Association Architectural Review Committee members. As a property manager at Key Community Management,…

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Planning Ahead So Your HOA Board Meetings Will Be Shorter

By Diana KennedyJune 23, 2016

It seems to be a common dilemma for HOA board members – having a host of agenda items which results in a lengthy HOA board meeting. And, you may or…

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How Knowledgeable is Your Property Manager Regarding Legal Issues affecting HOAs?

By Diana KennedyJune 20, 2016

As a leader in homeowners association management, we have been asked many times, “How does a community reduce its legal expenses?” As you keep reading, you may find a solution…

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Will The Homeowners Association Get Involved By Making Your Neighbor’s Teenager Stop Practicing His Drums At Midnight?

By Janis AlsopJune 8, 2016

It’s pretty common for neighbors to hassle over issues between them, whether it’s over a dog that runs loose or barks all night, children committing vandalism, or just general dislike…

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A Review of the Cost/Price/Fees Homeowners Association Management Companys Charge

By Diana KennedyApril 13, 2016

As a leader in Homeowners Association Management, one of the questions we get from potential clients and current clients are when are Homeowners Association Management Company administrative fees justified? How…

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Homeowners Association Board Meetings

Does Your Homeowners Association Meeting Flow Need a Motion?

By Diana KennedyApril 6, 2016

Are your Homeowners Association board meetings long and boring? Do meetings stray from the agenda, or are they simply non-effective? How many meetings have you been to as a board…

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Home Owners Association

Homeowners Associations: The Pros and Cons of Living With an HOA

By Jennifer BowenApril 5, 2016

Should you live in a neighborhood with a Homeowners Association (HOA)? Why or why not? As one of the top HOA service providers in the Charlotte Metro area, we have…

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Key Community Management
Address: 1201 Stallings Rd,
Matthews, NC 28104

Phone: (704) 321-1556
Fax:      (704) 321-1552
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