Communication
Working with communities requires a high level of sensitivity, as these are people’s
homes. When a homeowner seeks assistance with an issue, it’s crucial to address their
concerns promptly and thoughtfully. Our team is trained to handle calls and emails in a
professional, empathetic manner, fostering relationships built on trust. We encourage
and assist communities in creating newsletters, e-blasts, or text updates to ensure
residents stay informed.
Transparency is also Key in maintaining strong relationships, which is why we post all
financial information monthly on the community site. Additionally, we promote the use of
our website services, which offer calendars of events, photo galleries, and financial
updates.
Effective communication sparks interest, and interest fosters a stronger community!
