Tim & Cyndi SullivanDear Community,

We are honored to have the opportunity to tell you about how our company can benefit your community. Cyndi Sullivan and I founded Key Community Management over 16 years ago with the purpose of providing neighborhoods the exceptional service they deserve in the most cost-effective fashion. We spent years serving on our own community boards and recognized the lack of high quality service in this industry, therefore our experience allowed us to develop a company that caters directly to the quality management communities really want. We have spent our careers building and fostering relationships within communities while offering professional association management. We tailor fit many communities with the tools they need to accomplish their goals. Getting owners excited about their choice in community living comes from a passion we have to see their vision realized.

To make Key’s vision a reality, our company management team works closely with our community managers and support staff, providing industry specific training with professionals. We work and train with attorneys, accountants and insurance specialists to name few, learning about current laws, building stronger communication skills, technology updates, incentive programs, advancement opportunities and much more. We have licensed realtors on our team that understand the need to protect and enhance property values, and we promote CAI education amongst our team.

Board member training is also an important component. We make sure all our boards have the opportunity to receive training which helps them to be compliant with planned community laws and be great community leaders. We provide critical sessions with industry professionals so our communities reach their potential. We continually update our podcasts and blog articles as well as provide current association law information, covenant and bylaw review. We also assist boards and owners with conflict resolution so our communities can remain harmonious and grow in property value.

Thank you for taking the time to review this proposal. We hope this material provides you with the information you need while you are making important decisions for your community. The quality of your management professionals sets the tone for your community experience. We look forward to coming and meeting with your board in person to share how our personalized, hands-on service can enhance your community and make it a wonderful place to live.

Happy communities are the Key to our success!


Timothy Sullivan, President Key Community Management

Cyndi Sullivan, CMCA, AMS, Vice President Key Community Management