What Our Customers Say

Needed assistance with my assessment for my HOA and spoke with Mitzie. She was extremely helpful and professional! -

Key Community Management aims to provide customer-centric, quality service to each of its clients. Experienced and dedicated, Tim and Cyndi Sullivan utilize their 16+ years... read moreKey Community Management aims to provide customer-centric, quality service to each of its clients. Experienced and dedicated, Tim and Cyndi Sullivan utilize their 16+ years of experience in association management to provide timely and quality services to their clients. Community managers, Janis Alsop and Jennifer Bowen, strive to provide high quality service to the communities they manage. Active listeners and articulate communicators, these ladies work to maintain dynamic manager-client relationships that are second to none. The staff at Key works together to provide quality service in a timely manner to each community--no matter how big or small. read less -

Love working with Key Community Management! Diane's team is super helpful from the super small detail to the large issues. It is very much a... read moreLove working with Key Community Management! Diane's team is super helpful from the super small detail to the large issues. It is very much a team atmosphere. Not only do I work with Key but also live in Key managed community .... A++ from me! read less -

I've lived here in Golfview for 28 years, 4th resident moving in, and Key Management is the best we've ever had. Responsive, reliable and... read moreI've lived here in Golfview for 28 years, 4th resident moving in, and Key Management is the best we've ever had. Responsive, reliable and understanding. Being in the business I am in, I have to work with management companies for docs and information and anyone should feel fortunate to be able to work with a company as this one is. read less -

Diana and Amy are fantastic - our community just started with Key earlier this year, and what a difference from our last company! They... read moreDiana and Amy are fantastic - our community just started with Key earlier this year, and what a difference from our last company! They are responsive with emails, courteous, professional, and every time I've had a question or needed assistance, they've taken care of it. Not sure about other reviewers, but I know sometimes YOUR bad attitude is the problem, NOT the company. Just saying. read less -

Key Management had been wonderful to work with both as a board member and as a resident over the years. Them really take the time... read moreKey Management had been wonderful to work with both as a board member and as a resident over the years. Them really take the time to personalize your needs. I couldn't recommend them enough. read less -

Jennifer from Key makes everything run smooth as butter in the community. I’ve been very satisfied with her quick and and complete email responses, her... read moreJennifer from Key makes everything run smooth as butter in the community. I’ve been very satisfied with her quick and and complete email responses, her attention to detail, and her can do attitude. I have always told myself K would never want to be on an HOA board due to the horror stories I’ve heard. Was offered a spot on the board with my community but I obviously had my doubts.. I was reassured that this was not a toxic board and that we were in good hands with them. So far, so good. I haven’t found a negative with them yet. read less -

Morgan is the most helpful person I’ve ever spoken with here! Very kind and courteous, as well as knowledgeable about my neighborhood HOA. Would highly... read moreMorgan is the most helpful person I’ve ever spoken with here! Very kind and courteous, as well as knowledgeable about my neighborhood HOA. Would highly recommend her! read less -

Being a small community, we felt we were a low priority with our previous management company, so we switched to Key Community Management a few... read moreBeing a small community, we felt we were a low priority with our previous management company, so we switched to Key Community Management a few years ago. What a difference! The quality of the staff, the level of caring, the skillful guidance and knowledge, the prompt replies to questions is all excellent. We could not have chosen a better company. read less -

It has been a pleasure working with Key Management over the past several years. Most homeowners don't realize the hard work that goes into handling... read moreIt has been a pleasure working with Key Management over the past several years. Most homeowners don't realize the hard work that goes into handling a large community. HOA board members are volunteers and most work full time so they rely heavily on their management company to assist them in the everyday business of protecting our homeowners interest and property values. Many homeowners have NO clue what has to be done on a daily basis to operate an HOA. Those that complain the most are usually the ones that don't understand the legal issues that have to be followed in a timely manner to get something corrected for the good of the community. Thank you Amy and Key Management for all the work you do and the many late nights working with us! read less -

Tim Sullivan and his staff are awesome. Very professional. -

I’ve lived in a few HOA neighborhoods and this management group has been by far the best. Morgan has been very responsive to my many... read moreI’ve lived in a few HOA neighborhoods and this management group has been by far the best. Morgan has been very responsive to my many emails since I’ve lived here.. she has been attentive to my issues and concerns with my property and the club house. read less -

Key has managed our neighborhood of 237 single family houses for the past 6 consecutive years, and I have nothing but good things to say... read moreKey has managed our neighborhood of 237 single family houses for the past 6 consecutive years, and I have nothing but good things to say about this company. Owners, Tim & Cyndi, are two great people to work with - knowledgeable, fair, and friendly. Tim & Cyndi, and their entire staff of employees are genuinely customer friendly in all aspects.

Oh yes! They do a great job of managing our neighborhood and working cooperatively with our Board of Directors. We are very happy! read less -

Key Community Management has been our management company for the past three years. Jennifer Bowen is our Community Agent. She is amazing and... read moreKey Community Management has been our management company for the past three years. Jennifer Bowen is our Community Agent. She is amazing and a true pleasure to work with. Jennifer is available 24/7 for the Board members and gets issues resolved within a timely manner.
Thanks Key and here’s to many more years! read less -

We went there to inquire about a letter we received. While the person who could help us directly was not available, other people there who... read moreWe went there to inquire about a letter we received. While the person who could help us directly was not available, other people there who worked in the same building but different section were very friendly at helping us out. read less -

As a vendor, I work with Diana and several of the property managers. Diana's communication is clear and she always has the resident's best interests... read moreAs a vendor, I work with Diana and several of the property managers. Diana's communication is clear and she always has the resident's best interests in mind! read less -

I am president of my community h o a and had a meeting with key community to discuss a matter we are having. Would highly... read moreI am president of my community h o a and had a meeting with key community to discuss a matter we are having. Would highly recommend Key Community! read less -